Refund and Returns Policy

We want customers to feel comfortable ordering skincare products online. Please review this policy before placing an order.

Return Window

You may contact us within 30 days of delivery to request help with an eligible return or product issue.

Hygiene and Safety

For hygiene and safety reasons, opened, used, tested, or unsealed cosmetic and skincare products cannot be returned unless they arrive damaged, defective, leaking, or incorrect.

Eligible Issues

If your item arrives damaged, defective, leaking, or different from what you ordered, contact us within 7 days of delivery. Please include your order number and clear photos of the product, packaging, and shipping label.

Skin Reactions

Skin reactions can vary by individual. Please review ingredients before use and discontinue use if irritation occurs. Product sensitivity, preference, scent, texture, or individual skin response may not qualify for a return unless required by law.

Approved Resolutions

After review, we may offer a replacement, refund, or other appropriate solution for eligible issues. Approved refunds are issued to the original payment method. Banks and payment providers may take 5 to 10 business days to post the refund.

Contact

Email: support@peakbody.com

Office Location: 5801 S. McClintock Drive, Suite 107, Tempe, AZ 85283

Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST